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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Thorton

Taylor Thorton

March 21, 2025

5  out of  5
rating by Taylor Thorton
"Jennifer Buckner has helped me so much! She’s explained everything perfect and hooked me up with everything! She’s awesome!"
We responded:
"Taylor, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our office for a lifetime. My team and I can't thank you enough for sharing your experience with us! - Matt "
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Becca Hartsell

March 21, 2025

5  out of  5
rating by Becca Hartsell
"I want to thank Jennifer Buckner at Matt coughlin office has done such wonderful job with helping me."
We responded:
"Becca, thank you so much for your kind review about Jennifer! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Matt "
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Sandra Steward

March 20, 2025

5  out of  5
rating by Sandra Steward
"Jennifer Buckner has always been our agent that my husband & I go to for our insurance needs . She's very professional, friendly & answers all our questions that we may have, explains them to where we are able to fully understand them. The office as a TEAM ARE GREAT, we've spoken to Harley & Matt & they are absolutely awesome, but we have mostly spoken with Jennifer. I guess you could say, once you get used to someone you kinda want to stay with that one person, just like you would your dentist or doctor. You trust them & their advice. I HIGHLY RECOMMEND MATT COUGHLIN STATE FARM ON CAR INSURANCE. They've saved us alot of money on car insurance."
We responded:
"Sandra, thank you for your wonderful feedback! We're so glad to hear that Jennifer's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. Your recommendation means a lot to us! - Matt "
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sharon phillips

March 20, 2025

5  out of  5
rating by sharon phillips
"Excellent service."
We responded:
"Sharon, our goal will always be to leave you with a satisfying insurance experience! Thank you for taking the time to share this! - Matt "
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Melissa Allens

March 14, 2025

5  out of  5
rating by Melissa Allens
"I just wanted to take a moment to thank Mrs Jennifer Buckner at Matt Coughlin's office for always providing great care and service to me for all of my insurance needs. She's always on top of things and helps me keep things straight when my life gets hectic. It's wonderful to know I have such a professional and caring person on my side. Thank you Jennifer, you are a blessing!!!"
We responded:
"Melissa, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Matt"
Profile photo of Tabatha Wilson

Tabatha Wilson

March 14, 2025

5  out of  5
rating by Tabatha Wilson
"Jenn Buckner was awesome at helping switch my auto insurance. She is great!!!! She helped me get a lower rate than what I previously had she went above and beyond."
We responded:
"Tabatha, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Matt"
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Erin Lamontagne

March 13, 2025

5  out of  5
rating by Erin Lamontagne
"Jennifer Buckner found me an amazing rate and saved me almost 50% compared to other companies quotes! Quick amazing service with an even more amazing person providing it!!!"
We responded:
"Erin. Thank you so much for your review. We appreciate the opportunity to help you "
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Joshua Wood

February 24, 2025

5  out of  5
rating by Joshua Wood
"Sedeana is the sweetest most helpful person! I am very pleased with the service provided to me."
We responded:
"Joshua think u so much for your review. We appreciate your business"
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Terri Ottinger

February 10, 2025

5  out of  5
rating by Terri Ottinger
"They are the best thanks yall for helping me get the insurance I needed"
We responded:
"Terri thank you so much for your review. We truly appreciate you "
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Nancy Fisher

February 1, 2025

5  out of  5
rating by Nancy Fisher
"Harlie is the best! She always greets me when I stop in and has excellent customer service skills!"
We responded:
"Nancy thank you so much for the review. We really appreciate your business "
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Cheyenne Jinks

January 31, 2025

5  out of  5
rating by Cheyenne Jinks
"They are amazing!! Carol is phenomenal and sweet as can be!! They offer the best service that I’ve ever had from and insurance company!"
We responded:
"Cheyenne thank you so much for your review. Your a great customer and enjoy working with you "
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Dannielle Moore

January 29, 2025

5  out of  5
rating by Dannielle Moore
"Carol was amazing!"
We responded:
"Dannielle we really appreciate your review. Thanks for everything "
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dawn lyons

January 28, 2025

5  out of  5
rating by dawn lyons
"I've been with Matt Coughlin State Farm for many years now and they have always been good to me and service is exceptional. Thank you State Farm."
We responded:
"Dawn thank you so much for your review. We really appreciate your business "
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gman stran

January 28, 2025

5  out of  5
rating by gman stran
"Great company very friendly"
We responded:
"Thanks for your review gman "
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Stacy Crusenberry

January 25, 2025

5  out of  5
rating by Stacy Crusenberry
"Always very friendly and professional. All the staff is amazing. Thank you"
We responded:
"Stacy thank you so much for your review. We really appreciate your business "
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Danny Underwood

January 23, 2025

5  out of  5
rating by Danny Underwood
"Best in the business imo always there when I need anything or just have a question"
We responded:
"Danny thanks for the review. We really appreciate you and your family "
Profile photo of Keri Collins

Keri Collins

January 22, 2025

5  out of  5
rating by Keri Collins
"You can’t go wrong with State Farm. I’m glad I chose Matt Coughlin as my agent. All of the staff are friendly and helpful, but I have dealt with Sedeana the most. Sedeana is always very friendly, and willing to go above and beyond to help with my needs. I wouldn’t even think of going with any other insurance."
We responded:
"Keri thank you so much for your review. We really appreciate your business "
Profile photo of Jonathan Deleonardo

Jonathan Deleonardo

January 22, 2025

5  out of  5
rating by Jonathan Deleonardo
"Sedana and all the staff are very nice and super helpful every time I have ever called or went in for help on any issue,by far the best group for all your insurance needs"
We responded:
"Jonathan thank you so much for your review. We look forward to working with you for years to come "
Profile photo of Janie Campbell

Janie Campbell

January 22, 2025

5  out of  5
rating by Janie Campbell
"They have went above and beyond to help us get the best rates . Thank you Matt Coughlin and also thank you to Jenn Buckner. Ronnie and Janie Campbell"
We responded:
"Janie thank you so much for your review We really appreciate you guys "
Profile photo of Marina Ann

Marina Ann

January 21, 2025

5  out of  5
rating by Marina Ann
"I switched over to State Farm insurance for the best rate with the help of Jennifer Buckner! My previous insurance rate was more than I liked and Jennifer went above my expectations and was able to get me the best rate. Very kind, helpful and I look forward to continuing my coverage with State Farm!"
We responded:
"Thank you so Marina for your review. We look forward to working with you "
Profile photo of Larry Whitlock

Larry Whitlock

January 18, 2025

5  out of  5
rating by Larry Whitlock
"Always great service. Promptly answered any questions and are able to help with all insurance needs. Sedeana always a big help with any questions or claim."
We responded:
"Thanks for your review Larry. We appreciate your business "
Profile photo of Tina Duty

Tina Duty

January 18, 2025

5  out of  5
rating by Tina Duty
"I called this office to get a quote on our home and auto insurance and I am so glad I did!! Carol was wonderful to work with and very knowledgeable. Highly recommend this agency!!"
We responded:
"Tina thank you so much for your review. We look forward to working with you "
Profile photo of Roni Hurst

Roni Hurst

January 17, 2025

5  out of  5
rating by Roni Hurst
"Couldn’t ask for a better agent. Jennifer had helped me make sure I have the right insurance for 4 years now and makes me feel like I am number one when I have questions or need to make a change. Thank you for your compassion and service."
We responded:
"Roni thank you so much for your review. We appreciate your business "
Profile photo of Katelyn Leatherwood

Katelyn Leatherwood

January 16, 2025

5  out of  5
rating by Katelyn Leatherwood
"I’ve used Matt Coughlin State Farm for a couple years and have no complaints. The staff is helpful and polite. They have always helped me with my needs as quickly as possible. I even had a major claim that was handled quickly with no issue! Wonderful people."
We responded:
"Thank you so much for your review. I am so happy everything is taken care of quickly "
Profile photo of Jennifer Smith

Jennifer Smith

January 16, 2025

5  out of  5
rating by Jennifer Smith
"Wonderful staff all around. Very helpful and always willing to answer any questions. Highly recommend."
We responded:
"Jennifer thank you for your review. We truly appreciate your business "