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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alicia Staten

Alicia Staten

August 1, 2025

5  out of  5
rating by Alicia Staten
"Everyone is so nice and helpful. Great place to have insurance with."
We responded:
"Alicia thank you so much for the review. We appreciate your business"
Profile photo of Jasmine Holt

Jasmine Holt

May 2, 2025

5  out of  5
rating by Jasmine Holt
"I recently got a new car and my car insurance was gonna go through the roof and someone recommended me get in contact with Jennifer Buckner and get a quote. She was amazing answering any questions I had,explaining everything I didn’t understand, and getting me the best rate. So thank you a lot."
We responded:
"Jasmine, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Matt"
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Mike Alley

April 11, 2025

5  out of  5
rating by Mike Alley
"Always excellent service. They are very helpful. Friendly every time you see them or talk with them on the phone. I would very highly recommend them. Thanks!"
We responded:
"Mike, thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. Going the extra mile for our customers is what we strive for, and it's great to know that we succeeded. Your recommendation means a lot to us! - Matt "
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Taylor Thorton

March 21, 2025

5  out of  5
rating by Taylor Thorton
"Jennifer Buckner has helped me so much! She’s explained everything perfect and hooked me up with everything! She’s awesome!"
We responded:
"Taylor, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our office for a lifetime. My team and I can't thank you enough for sharing your experience with us! - Matt "
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Becca Hartsell

March 21, 2025

5  out of  5
rating by Becca Hartsell
"I want to thank Jennifer Buckner at Matt coughlin office has done such wonderful job with helping me."
We responded:
"Becca, thank you so much for your kind review about Jennifer! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Matt "
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Sandra Steward

March 20, 2025

5  out of  5
rating by Sandra Steward
"Jennifer Buckner has always been our agent that my husband & I go to for our insurance needs . She's very professional, friendly & answers all our questions that we may have, explains them to where we are able to fully understand them. The office as a TEAM ARE GREAT, we've spoken to Harley & Matt & they are absolutely awesome, but we have mostly spoken with Jennifer. I guess you could say, once you get used to someone you kinda want to stay with that one person, just like you would your dentist or doctor. You trust them & their advice. I HIGHLY RECOMMEND MATT COUGHLIN STATE FARM ON CAR INSURANCE. They've saved us alot of money on car insurance."
We responded:
"Sandra, thank you for your wonderful feedback! We're so glad to hear that Jennifer's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. Your recommendation means a lot to us! - Matt "
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sharon phillips

March 20, 2025

5  out of  5
rating by sharon phillips
"Excellent service."
We responded:
"Sharon, our goal will always be to leave you with a satisfying insurance experience! Thank you for taking the time to share this! - Matt "
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Melissa Allens

March 14, 2025

5  out of  5
rating by Melissa Allens
"I just wanted to take a moment to thank Mrs Jennifer Buckner at Matt Coughlin's office for always providing great care and service to me for all of my insurance needs. She's always on top of things and helps me keep things straight when my life gets hectic. It's wonderful to know I have such a professional and caring person on my side. Thank you Jennifer, you are a blessing!!!"
We responded:
"Melissa, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Matt"
Profile photo of Tabatha Wilson

Tabatha Wilson

March 14, 2025

5  out of  5
rating by Tabatha Wilson
"Jenn Buckner was awesome at helping switch my auto insurance. She is great!!!! She helped me get a lower rate than what I previously had she went above and beyond."
We responded:
"Tabatha, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Matt"
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Erin Lamontagne

March 13, 2025

5  out of  5
rating by Erin Lamontagne
"Jennifer Buckner found me an amazing rate and saved me almost 50% compared to other companies quotes! Quick amazing service with an even more amazing person providing it!!!"
We responded:
"Erin. Thank you so much for your review. We appreciate the opportunity to help you "