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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kirk Wambaugh

Kirk Wambaugh

September 6, 2023

5  out of  5
rating by Kirk Wambaugh
"I've been with State Farm for decades. Their rates are great, the bundling discounts are awesome as your insurance needs grow, and Matt's team (especially Carol) have exceeded my expectations when it comes to customer service every time. I would highly recommend!"
We responded:
"Kirk Thanks so much for the review We appreciate your business and hope to provide many years service with your insurance needs "
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M Edge

February 9, 2023

5  out of  5
rating by M Edge
"By far, the best team I’ve ever worked with. Highly recommend for their genuine hospitality and excellent customer service. I’ve been with them for YEARS."
We responded:
"Thank you so much for your business We really appreciate you"
Profile photo of Nick Brackett

Nick Brackett

February 3, 2023

5  out of  5
rating by Nick Brackett
"In all of my experience in dealing with an insurance office as a professional in the financial industry, I must say, my experience working with Matt's office has been unsurpassed. I found that the attention, speed and quality of service delivered by both Jennifer and Sedeana was exceptional. They were professional and sweet as grandma's peach cobbler. If you are looking to deal with quality people who give friendly and professional service, this is the place you need to be."
We responded:
"Nick. Thank you so much for your review. We appreciate your feedback, as well as your business"
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Jacqueline Hooper

January 31, 2023

5  out of  5
rating by Jacqueline Hooper
"Awesome group of people!"
We responded:
"Your awesome. Thanks so much for your review"
Profile photo of Carol Cinnamon

Carol Cinnamon

July 27, 2022

5  out of  5
rating by Carol Cinnamon
"Matt Coughlin State Farm is the best around."
We responded:
"Carol, we appreciate you! - Matt"
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Sherri Lee

May 10, 2022

5  out of  5
rating by Sherri Lee
"Matt and staff are very helpful and efficient...Friendly, too. If you need insurance, this is where you need to go. I changed from Farm Bureau, after 40+ years..."
We responded:
"thank you so much for your review. we look forward to helping you will all your insurance needs for years to come"
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Sabrina Trent

March 4, 2022

5  out of  5
rating by Sabrina Trent
"Agents are very helpful and friendly. The new office is easily located and really nice.."
We responded:
"thank you so much for your review. we value your business"
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Nathan

December 6, 2021

5  out of  5
rating by Nathan
"Nice, helpful !"
We responded:
"Thanks so much"
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David Ferguson

November 2, 2021

4  out of  5
rating by David Ferguson
"Paid bill"
We responded:
"Thank you"
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Kim Wilder

May 13, 2021

5  out of  5
rating by Kim Wilder
"Great insurance broker, always willing to take as much time as needed to help with any problems you might have, very reasonable rates! Highly recommend"
We responded:
"thank you so much for your review."
Profile photo of Austine Mayberry

Austine Mayberry

March 5, 2021

5  out of  5
rating by Austine Mayberry
"Amazing place and amazing staff very helpful"
We responded:
"thank you so much for the review"
Profile photo of Sean Tilley

Sean Tilley

February 24, 2021

5  out of  5
rating by Sean Tilley
"Matt’s staff are kind and caring. They treat you like family. I highly recommend them to everyone."
We responded:
"thank you so much Sean for your continued support to matt coughlin state farm"
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Cj Leonard

January 25, 2021

5  out of  5
rating by Cj Leonard
"Best insurance rep around he will do everything they can to help get you the coverage needed great customer service I would highly recommend over the other state farm representatives"
We responded:
"Your awesome. Thanks so much"
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Amanda Cates

January 14, 2021

5  out of  5
rating by Amanda Cates
"Great coverage. Everyone at the office goes above and beyond for my family. They are very professional as well as personable."
We responded:
"Thank you so much"
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Don Hale

January 8, 2021

1  out of  5
rating by Don Hale
"They screwed me over and made it look like it was my fault. NEVER had any issues until I went to their office, HUGE mistake"
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E Cueto

July 21, 2020

5  out of  5
rating by E Cueto
"A+ customer service time after time again."
We responded:
"Thank you so much"
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Tonia Asbury

July 12, 2020

5  out of  5
rating by Tonia Asbury
"Friendly staff ..prompt service ..reasonable rates...just call Matt @ State Farm !!!"
We responded:
"Thank you so much"
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roger morgan

February 12, 2020

5  out of  5
rating by roger morgan
"I have had great service from Matt and the crew at state farm and i would recommend them for any of your insurance needs."
We responded:
"Thanks so much Roger"
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john conklin

February 1, 2020

5  out of  5
rating by john conklin
"Great insurance team. Friendly and honest"
We responded:
"Thank you so much John"
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Mandy Gordon

January 23, 2020

5  out of  5
rating by Mandy Gordon
"I've been with State Farm for years, Matt Coughlin and his friendly staff is truly the best and most helpful group that's out there. If you join them, you won't be disappointed. :)"
We responded:
"Thanks so much for you review Mandy"
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Donald Wilson

January 21, 2020

5  out of  5
rating by Donald Wilson
"Efficient and always responding to my inquiries. Great support and good pricing on my special requests. All of the office ladies do a wonderful job. Thanks State Farm."
We responded:
"Thanks don"
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Courtney Neverline

January 21, 2020

5  out of  5
rating by Courtney Neverline
"The absolute best State Farm Agent I have dealt with. Glad to know my family will not have financial difficulties when I pass, as he and his staff helped me pick out a Life Insurance policy. The best staff. Kind and Caring."
We responded:
"Thanks so much Courtney"
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Jarrod Oliver

January 20, 2020

5  out of  5
rating by Jarrod Oliver
"Carol Cinnamon is amazing!! She is always a pleasure to work with and makes it a priority anytime I need help with my policies. Thanks Carol!!!"
We responded:
"Thank you so much"
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Kevin Hurst

January 3, 2020

5  out of  5
rating by Kevin Hurst
"A+ Matt is a Great Agent"
We responded:
"Thank you so much"
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Gary J2

January 1, 2020

5  out of  5
rating by Gary J2
"Matt is a great insurance agent! Always satisfied with his business."
We responded:
"Thanks so much"